Shipping policy

Last updated: September 28, 2026

Free worldwide shipping

Shipping is free on every order, with tracking included.

Processing time

Orders are processed within 1–2 business days. Orders placed on weekends or public holidays are processed the next business day.

Delivery time

Most orders arrive within 10–12 days of purchase. Delivery can take longer for remote areas, during peak seasons, or if a parcel is held by customs. The delivery dates shown on our product page are estimates, not guarantees.

Tracking

As soon as your order ships, we'll email you a tracking number so you can follow your parcel.

Customs, duties and taxes

Depending on your country, your order may be subject to import duties or taxes charged by your local customs office. These charges aren't included in our prices and are the customer's responsibility. If you refuse to pay them and the parcel is returned to us, we'll refund the order minus any costs we incur.

Shipping address

Please double-check your shipping address at checkout. If you notice a mistake, email us as soon as possible. We can update the address as long as the order hasn't shipped yet. We're not responsible for parcels delivered to an incorrect address provided by the customer.

Lost or delayed parcels

If your tracking hasn't updated for a while or your order hasn't arrived within 30 days, contact us and we'll investigate. If the parcel is lost, we'll send a replacement or refund you.

Where we ship

We ship to most countries in the world. Due to security risks, sanctions or unreliable postal services, we currently don't ship to: Afghanistan, Belarus, Burkina Faso, Central African Republic, Cuba, Haiti, Iran, Iraq, Lebanon, Libya, Mali, Myanmar, Niger, North Korea, Palestinian Territories, Russia, Somalia, South Sudan, Sudan, Syria, Ukraine, Venezuela and Yemen.